System Support Engineer
Amadeus – France
2003 – 2007
Technology Ops – Multiple Role
Etisalat – UAE
2007 – 2010
Manager — Consumer Service Assurance Fixed
du – UAE
2010 – 2012
Director- Ops, Excellence & Transformation
Huawei – Oman
2017 – 2018
Program Manager— Technology Transformation
Ooredoo – Oman
2020 – Present
Personal Experience
Results-driven Technology Program Manager with 23+ years in business process automation, digital transformation, and IT service
management within ICT and telecom. Expertise in AI/ML automation, cloud integration, OSS/BSS, and ITSM to optimize network operations and scalability. Skilled in leading large-scale programs, governance, compliance, and end-to-end execution. Adept at cross-functional leadership, vendor management, and delivering high-impact tech solutions. A visionary leader driving digital innovation, recognized keynote speaker at major industry summits. Experience with Ooredoo Oman, Du PJSC, Etisalat UAE, Viva
Ooredoo Kuwait, and Huawei across UAE, Bahrain, and Oman.
My Resume
29.
Years
Experience
Working
Great Experience
Results-driven Technology Program Manager with 23+ years in business process automation, digital transformation, and IT service
management within ICT and telecom. Expertise in AI/ML automation, cloud integration, OSS/BSS, and ITSM to optimize network
operations and scalability. Skilled in leading large-scale programs, governance, compliance, and end-to-end execution. Adept at
cross-functional leadership, vendor management, and delivering high-impact tech solutions. A visionary leader driving digital
innovation, recognized keynote speaker at major industry summits. Experience with Ooredoo Oman, Du PJSC, Etisalat UAE, Viva
Ooredoo Kuwait, and Huawei across UAE, Bahrain, and Oman.
Personal Experience
Expert – Operation Support & Transformation | Ooredoo Oman Muscat | Oman Oct 2018 – Feb 2020
Web Design
WordPress
29.
Years
Experience
Working
Personal Experience
Program Manager – Digital Transformation | Ooredoo Oman Muscat | Oman
Mar 2020 onwards
Director – Operational Ex, Transformation | Ooredoo SVMS Project| Huawei Technologies | Oman
Oct 2017 – Sep 2018
Quality, Process & OSS Manager | Ooredoo SVMS Project| Huawei Technologies | Oman
Jan 2015 – Sep 2017
Program Manager
Program Manager
Program Manager
Program Manager
Web Design
WordPress
Education
Find All My Personal Details Here
MSC – Digital Transformation University of Hull, Hull United Kingdom
August 2022
PGD – Enterprise Risk Mgmt.,
London School of Business
United Kingdom
August 2020
BIT – Hon’s Bachelor of Information Sys,
National University – Karachi
March 2003
MSC – Digital Transformation University of Hull, Hull United Kingdom
PGD – Enterprise Risk Mgmt., London School of Business United Kingdom
BIT – Hon’s Bachelor of Information Sys, National University – Karachi
Professional Certifications
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Conferences
Videos
Redefining Cyber Defense:
Navigating the Shift from Security to Resilience
Amsterdam, Netherland
October 2024
CC-IoT 2023 Summit
London, UK
March 2023
Oman’s Data & Analytics Meet
Muscat, Oman
Dec 2022
CC-TV interview with Shabir Ali Ghulam, Expert
Muscat, Oman
Dec 2019
CleverTap Conversations
Dubai, UAE
Mar 2019
PECB Trainings Clients
Research Paper
Contact
You’ll called for yielding male, so lights Stars abundantly, is their.
27 Queen St, New York USA +9 (689) 510 8243
alishabir@gmail.com
Let’s grab a coffee and jump on conversation chat with me.